Western NRG Urgent Care Support

 

 

The Urgent Care Support program is Western NRG's all-inclusive premium support offering.

 

Discover the difference by partnering with a group who knows you, your network, and your business!

 

 

What You Get

 

• Unlimited Access to Our Team of SonicWall-Certified Engineers

  • 24x7 Technical Support

  • 60-minutes or less response guaranteed

  • Up-to-date network documentation and appliance configuration

 

• Unconditional Hardware Replacement

  • No limitation based on the cause of failure

  • Overnight replacement hardware - pre-configured with your network’s settings

  • All replacement inventory is owned and housed at our facility

 

• SonicWall Global Management System Features & Benefits:

  • Active device monitoring & alerting

  • Intelligent reporting & activity visualization

  • Automatic weekly reports delivered to your email inbox