Get Support
Phone
Give us a call at 805-658-0800 and a friendly Customer Care associate will assist you immediately.
Web
Open a support ticket using our web portal.
* If this is your first ticket you will need to create an account to submit a request.
After Hours
For urgent after-hours requests call 805-658-0800 and select Option 1.
Please supply your company name, contact information, and a description of your issue.
A Western NRG Security Engineer will contact you within 60 minutes.
Not yet an Urgent Care customer?
Western NRG Urgent Care offers:
Unlimited Technical Support | 24/7 | SonicWall-Certified Engineers | 60-minute SLA
Unconditional Hardware Replacement | Preconfigured | No Charge Overnight Shipping
SonicWall Global Management System (GMS) | Active Appliance Monitoring | Weekly Reports
Visit our Urgent Care page for more information.
Ready to start the conversation?
Call 805-658-0800 to speak with an internet security professional, or email us at TA@WesternNRG.com