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Call us at (805) 658-0800 and a friendly Customer Care associate will assist you.


Open a support ticket using our web portal.


After Hours

For urgent after-hours requests call:
(805) 658-0800 and select option 1.

Not yet an Urgent Care or Ultimate Series customer?

Western NRG Urgent Care offers:

Unlimited Technical Support |  24x7 | SonicWall-Certified Engineers  |  60-minute SLA

Unconditional Hardware Replacement  |  Preconfigured  |  No Charge Overnight Shipping

SonicWall Global Management System (GMS)  |  Weekly Reports

Western NRG Ultimate Series offers all of the above, plus:

Up-to-date Hardware and Software  With Ultimate Series, we will always keep you up to date on the latest and greatest SonicWall security services.

Initial Configuration and Installation  |  We pre-configure each security service to deliver you plug-and-play solutions.

Perpetual Security Services  |  Western NRG’s Ultimate Series Service means you never have to worry about security service expiration dates ever again.

Learn more about our Urgent Care and Ultimate Series programs.

Call us today at (805) 658-0800 to get more information on our Urgent Care or Ultimate Series offerings.